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Need help with ServiceNow Chart

ChuaR
Giga Contributor

Hi ,

 

Anyone can help with the bar chart I have created?
I am not sure why there are empty spaces in between the charts and I couldnt find any settings to remove them.

 

ChuaR_0-1734484697197.png

 

Thanks in advance

7 REPLIES 7

AndersBGS
Tera Patron
Tera Patron

Hi @ChuaR ,

 

Your post doesn't give us much to work with. In general this is due to your configuration of the record - so how is it configured?

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @ChuaR 

 

Please share the more details to understand better.

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ChuaR
Giga Contributor

Hi @AndersBGS  and @Dr Atul G- LNG ,

 

I am not sure how much information I will need to share.
So, to start from the top, I am creating a Report to show all my Incidents. 

For the configuration, i will show below:

ChuaR_0-1734506666409.png

 

1. I selected the Incident table as a source.

ChuaR_1-1734506715633.png

2. I use the Category to group by and [Assigned To] to stack.

ChuaR_2-1734506796358.png

The end result show this graph where there are empty values in between which i have no idea why it happens.



Hi @ChuaR ,

 

This doesn't make sense since you have RPA / Workflow stated in legends. 

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/