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ITSM Workshop Slide deck

William2
Tera Contributor

‎08-28-2021 09:04 AM

I remember someone telling me once that ServiceNow provides ITSM Workshop slide deck to help explain to a customer and provide a small walk through of each module after a new release. I am looking for details to include Incident Module, Problem Mang, Change & Release, etc. 

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6 REPLIES 6

Maik Skoddow
Tera Patron
In response to Maik Skoddow

‎09-06-2021 02:18 AM

Hi @ William  

Did my reply answer your question?

If so, please mark the appropriate response as "correct" so that the question will appear as resolved for other users who may have a similar question in the future.

If not, please tell me what you are still missing.

Many thanks & kind regards
Maik

0 Helpfuls

Maik Skoddow
Tera Patron
In response to Maik Skoddow

‎09-09-2021 08:47 AM

Hi @ William 

Did my reply answer your question?

If so, please mark the appropriate response as "correct" so that the question will appear as resolved for other users who may have a similar question in the future.

If not, please tell me what you are still missing.

Many thanks & kind regards
Maik

0 Helpfuls