ITSMperformance analytics

JayaSreeSI
Giga Contributor

5 hours ago

Legacy: Performance Analytics ITSM Dashboards

Legacy: Performance Analytics ITSM Dashboards • Zurich IT Service Management • Docs | ServiceNow
How to install this in  test instance and what are the plugins needed for this dashboards i installed (com.snc.pa.self_service_analytics) but why i am not getting in native 

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Dr Atul G- LNG
Tera Patron

5 hours ago

Hi @JayaSreeSI 

https://devxxxxx.service-now.com/now/app-manager/home/plugin/id/com.snc.pa.self_service_analytics/de...

 

Install this.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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JayaSreeSI
Giga Contributor

4 hours ago

yes i installed it but how to activate the dashboard

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Dr Atul G- LNG
Tera Patron
In response to JayaSreeSI

4 hours ago

Go to Application Navigation -->

Platform Analytics -->

Dashboard

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Tanushree Maiti
Kilo Patron

3 hours ago

Hi @JayaSreeSI 

(com.snc.pa.self_service_analytics)  may not be appearing in your ServiceNow instance because it requires the activation of the core framework first.

As per SN Doc :Self-Service Analytics  , "The Self-Service Analytics framework requires the Self-Service Analytics Core plugin (com.snc.self_service_analytics_core)."

 

Refer this doc/blog:  Activate the Self-Service Platform Analytics Solution 

Getting Started With Performance Analytics: Activate 

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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