KB Article along Service Portal

Ram012
Tera Contributor

I create one KB Article after that i need to submit the feeback like 

 

Helpful? Yes :No  "when the user the click on YES then showing pop up Thank you for the feedback To get even better please provide additional details".

 

Reason

1.The article was to read and write.

2.The article was Company.

3.Other

 

I create article i need to submit feedback in KB portal and select the YES but Popup & Reason not visible.

 

Any idea please how to build the example task share the reference code or screenshot

 

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