KB article is seems to be Blank in Service Operation Workspace

Sruthi_2511
Tera Contributor

‎11-03-2025 12:11 AM

The user is able to view the Knowledge Base (KB) article in the platform/native view. However, when performing a global search for the article by name, the result is displayed as a blank screen.

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Raghav Sharma24
Giga Patron

‎11-03-2025 12:30 AM

share the screenshot. OOB KBs are visible quite well in workspace.

 

Try updating your SOW workspace to latest version.


Please mark the answer correct/helpful accordingly.

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