Kb_View Change the Revised by to updated by in the latest version

rajanservic
Giga Contributor

‎04-21-2025 08:15 PM

HI All,

 

I need to change Revised by to Updated by in ServiceNow, Currently we are in Xanadu version we are getting Revised by not updated by. we need to get updated by. can anyone help me , how we can can do this please, I have also raised

hi case but they  are saying    

 

rajanservic_0-1745291686584.png

 

Thanks,

Rajan

0 Helpfuls
  • 167 Views
1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

‎04-22-2025 07:04 AM

Hi @rajanservic 

I don’t have an answer for this, but I have a question: What do you want to change to update the "Revised By" fields? updated by the last person to publish, or where as Revised by  reflect someone who handles the KA, checks each entry, and verifies everything before it’s added?

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls