kept getting valid device not found when using HID 5427CK card reader
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08-27-2023 05:08 PM - edited 08-27-2023 08:53 PM
unable to open device with vendor id 0x76b and product id : 0x5428, and i configure config.json with the isntance and i believe the secretkey .
i tried to run the badge reader program on the mac but it is not working. I was able to run the card reader on windows after installing drivers.
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11-03-2023 02:00 AM - edited 11-03-2023 02:02 AM
Hi @chercm are you able to figure this out, we're getting valid badge reader device not found in mac.
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11-03-2023 06:21 AM
yes was able to figure this out. you need to run the script in sudo ./start.sh . you need to add the serial number of the card reader into the config.json file
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11-03-2023 06:45 AM - edited 11-03-2023 07:09 AM
I've added the json like below
{
"url" : "<Snow URL>",
"secret_key" : "",
"serial_no" : ""
}
Are these the valid fields in the object? Can you please help in here?
