Knowledge Article Approval from Requested to No Longer Required.

JECC
Tera Contributor

Can someone give me advice on how I will achieve this? I created a transform map to update the KB article approvals in the sysapproval_approver from requested to no longer required. I tried using the script in the screenshot, but all the records in the sysapproval_approver table are being updated instead of the KB article in my excel file. My target records are around 4,000.

1 REPLY 1

Mark Manders
Mega Patron

Why not do an 'update all'. Select your approvals, right click, update all, set to 'no longer required'.

 

But what's the goal? Your onAfter script will update all approvals in the system. Why are you using a transform map for this? What issue are you trying to resolve?


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Mark