Knowledge article comment

Govind VARMA
Tera Contributor

I checked one knowledge article in  my ServiceNow instance where one person has added comment, but it is showing another person name in the comment. where can I configure that isuue?

for example, I'm "Govind" i commented on knowledge article but it is showing the "rajath" has commented on that article. can someone help me in this isuue?

 

2 REPLIES 2

Voona Rohila
Kilo Patron
Kilo Patron

Hi @Govind VARMA 

Is it showing as 'rajath' every time a comment is added or is it hapenning randomly?


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Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP

Varma0326
Tera Contributor

it is showing everytime.