Knowledge articles are visible to all assignment groups and not only one group users

[mania]

Hi,

Knowledge articles are visible to all assignment groups but i want to show all the Knowledge articles for only one group remining group should not be show.

Note: Not using any portals and only using workspace.

Can anyone please help on this, It will be useful.

Thanks!

[shun6]

hi @mania,

You can do it by using User Criteria.
Create user criteria for controlling access to knowledge bases and articles
Control access at the knowledge article level through user criteria

Thanks. 

[SumanthDosapati]

@mania 

> Open your knowledge base

> Go to Can Read tab in the related lists

> Add new user criteria for your group

Accept the solution and mark as helpful if it does, to benefit future readers.
Regards,
Sumanth

[mania]

@SumanthDosapati 

I have done with user criteria but still those KB articels are showing for all the groups in workspace view.

Can you please let me know how to restrict.

Thanks!

[SumanthDosapati]

@mania 

Do you mean after applying the user criteria, it is not working only in workspace but working fine in other places?

Regards,

Sumanth