LDAP - login with either userPrincipalName or SAM

markwoodhou
Tera Contributor

‎09-19-2024 03:45 PM

Hi,

 

My company wants me to setup the ability to login via userPrincipalName as well as SAMAccountName.  Currently we use LDAP and the SAM is used to authenticate, the UserID field is populated with the SAMAccountName.   

 

My question is, how can I get the ability to also authenticate with userPrincipalName, which by the way is NOT the same as our users email addresses.   I did create a new field on the sys_user table called UPN and I have the UPN vales populating to that field from LDAP connection, but how can we enable the ability to logon using the value in that field?

 

Thanks,

 

Mark.

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Abbas_5
Tera Sage
Tera Sage

‎09-22-2024 11:47 PM

Hi @markwoodhou,

Please refer to the below link:
https://www.servicenow.com/community/itsm-forum/ldap-authentication-using-userprincipalname-upn/m-p/...

 

If it is helpful, please mark it as helpful and accept the correct solution, In future, I might be useful to someone by referring to this similar kind of issue.

 

Thanks & Regards,

Abbas Shaik

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