We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

LDAP OU Definition Connection Test Fail

sandeep6
Tera Expert

Hi Guys,

 

If any one could guide what is the reason for below error which i am getting when doing a connection test on LDAP OU Definition

 

[LDAP: error code 10 - 0000202B: RefErr: DSID-0310079D, data 0, 1 access points ref 1: 'CORP.Group' ]

 

Connection to LDAP Server is Successful. I am using a service account. Is there any specific requirement on service account?

 

Any advice is much appreciated.

 

Thanks

Sandeep

1 ACCEPTED SOLUTION

sandeep6
Tera Expert

I have found the fix thanks after using a different LDAP port.

View solution in original post

2 REPLIES 2

VivekSattanatha
Mega Sage

Hi Sandeep,

 

Did you try the 'Browse' UI action within the LDAP Server page and you can go browse the OU you are looking for?

 

VivekSattanatha_0-1765364989919.png

Regards,

Vivek

sandeep6
Tera Expert

I have found the fix thanks after using a different LDAP port.