life cycle control

[sharley]

I am trying to update the lifecycle stage and lifecycle stage status on server table but as there is no pair present in lifecycle control table, the updates are not reflecting on the records. but few months back the value was getting updated. is there any removal of lifecycle control table records in Zurich upgrade?

i am trying to update the below value pairs on the server records but this pair is now not present in the lifecycle control table.

lifecycle stage = End of life

lifecycle stage status = Pending Disposal

[Tanushree Maiti]

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2589847#:~:text=Resolution&te....

https://www.servicenow.com/community/common-service-data-model-forum/invalid-life-cycle-stage-and-st...

https://www.servicenow.com/community/common-service-data-model-forum/csdm-life-cycle-stage-and-statu....

[sharley]

Hi @Tanushree Maiti,

Thank you for your quick response.

i do have a follow up question,

what happens if i create a lifecycle mapping with a pair present in lifecycle control table that is configured on hardwares. will it still work?

eg: lifecycle control record runs on hardware table but the lifecycle mapping is running on cmdb_ci_server table. what happens then?

[Tanushree Maiti]

Hi @sharley :

Read this post for your query:

https://www.servicenow.com/community/common-service-data-model-forum/what-s-the-best-practice-for-ch....