Hi @Samiksha2 ,
The issue that I see is in your script include. You should be returning the list of sys_id back to your client script as list collector expects sys_id and not the name of the record(s).
Just for fun, before making any change, could you please test your onchange client script from backend and not portal. I am sure your field will not autopopulate.
I would suggets make change as shown below and I believe it should work:
getRoleFam: function() {
var dri = [];
var p_dri = this.getParameter('sysparm_callerSysID');
var roleName = this.getParameter('sysparm_role_name');
if (roleName == 'Product Family Manager') {
roleName = 'taxonomy_node_owner';
}
var recDri = new GlideRecord('spm_taxonomy_node');
recDri.addQuery(roleName, p_dri);
recDri.query();
while (recDri.next()) {
dri.push(recDri.getUniqueValue());
}
return JSON.stringify(dri);
},
Pleae let me know if this do not works.
I Hope this helps.
Please mark this helpful if this helps and Accept the solution if this solves your issue.
Regards,
Kamlesh
