.list or .LIST
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7 hours ago
Which is the best practice for opening the table using .list or .LIST
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3 hours ago
.list open in same page
.LIST open in new tab/page.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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3 hours ago
it's upto the developer what they prefer.
The advantage of using .LIST -> it opens table in new tab keeping the current tab intact and they can work on multiple things each in separate tab
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 hours ago
HI,
Its the same thing, only difference is whether you want to open the List on the current page or new tab.
Performance wise there is no difference.
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3 hours ago
In ServiceNow, both .list and .LIST can be used to open a table in list view, but there is a best practice difference:
🔑 Best Practice
Use .list (lowercase)
This is the recommended and supported way to open a table in list view.
Example: incident.list → opens the Incident table in list view.
It’s consistent, widely documented, and aligns with ServiceNow standards.
Avoid .LIST (uppercase)
While it may still work, it’s not the documented or recommended usage.
Uppercase versions are considered legacy or non-standard and may not be supported in future releases.
Using .LIST can cause confusion or inconsistency in scripts, documentation, and training.
⚙️ Why .list is Preferred
Consistency: Matches ServiceNow documentation and training materials.
Future-proofing: Ensures compatibility across upgrades.
Clarity: Easier for teams to adopt a single convention.
👉 So the best practice is: always use .list (lowercase) when opening tables in ServiceNow.

