💡 [IDEA] User preference for top navigation == true on default for all
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-18-2025 04:11 AM - edited 07-18-2025 04:14 AM
Please whoever might be interested, vote for my idea on the Idea Portal:
Context:
Let’s set the glide.ui.polaris.ui16_tabs_inside_polaris to true on default for all users in the entire ServiceNow world.
When this is true, opening a record from a list view opens it in a new tab with the top navigation bar.
Right now, users can set it manually in their preferences or use the SNUtils /pop slashcommand. And if you’re working with multiple clients, each with 3+ instances, plus PDIs and internal environments.
I had to set this like 20 times only this year...
Also, since my sys_id changes every time, I can’t even import a shortcut across multiple envs.
Most people want the nav bar. Nobody wants a window without it.
It’s a small change that makes life easier, especially for folks without SNUtils (like my manager 😅).
Thank you!
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-18-2025 04:31 AM
Hi @GlideFather ,
in addition to what you have shared
in the SN Utils we can enable the Enable Instance Tag which will add a tag
this useful to differentiate the instance where users can looks at the tag and know on which instance they are in (just like instance marker browser extension) which this we eliminate the additional extension
since the topic is on POP command
once the instance tag is enabled that will show up the tag in the browser window (somewhere in the edges of the screen with instance name)
we can place the tag anywhere we want
there will be a gear icon on the tag if we click on it we can configure the tag name
and what should happen when we double click on the name of the tag (by default it will be mapped to /pop command) we can map it any other command too
and there are other things paly icon maps to technical names command
I personal use this for /pop command ( I just go and double click on the tag name POP command will run)
Please mark my answer as helpful/correct if it resolves your query.
Regards,
Chaitanya
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-18-2025 04:34 AM - edited 07-20-2025 12:35 PM
@Chaitanya ILCR I use SNUtils a lot and instance tag is a life saver! Thank you for your suggestion.
It’s mostly for the non-technical users of ServiceNow when i see someone sharing their screen when getting to this situation they’re so lost and we all lose so much time before they find the way out of it… while the fix is basically one click for ServiceNow team 🙂
also, some organisations block using most of the extensions or their approval is taking months and must be justified repeatedly per year, big enterprises and their nonsense policies…
However i must apply it to all the browsers, sometimes I need 4 browser/sessions at the same time (real time simulation of HR agent in HR Workspace, IT Agent in SOW, admin and end user).
And also, my company is blocking browser extensions, so this workaround is not always applicable...
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */