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3 weeks ago
After upgrading to Yokohama release, we found that the list views in Service Operations Workspace indicate that the "Live updates are paused". This is not something experienced un Xanadu release. I am trying to find out how to change the setting to remove this and to force all list to update in real time.
Solved! Go to Solution.
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3 weeks ago
Did you check system properties 'glide.lists.live_list_enabled' is set to true
Please see below documentation for the steps to enable live updates for list pages
If this helped to answer your query, please mark it helpful & accept the solution.
Thanks,
Bhuvan
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3 weeks ago
Solution:
To restore live updates:
- Open the list view in Service Operations Workspace.
- Apply filters to reduce the number of displayed records. For example:
- State != Closed
- Updated on Today
- Assignment Group = [Your Team]
- Save the filtered view.
- Once the record count is below the threshold, live updates resume automatically.
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3 weeks ago
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3 weeks ago
@StephanKruger You may have to clear your cache after chaging the proiperty to see the changes.
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3 weeks ago
Hi @RaghavSh , thank you for the feedback. I updated the property as suggested and clear the instance cache, which resolve the error and remove the message from the SOW list view.