List views in SOW indicated that Live Updates are Paused post Yokohama upgrade

Community Alums · ‎09-16-2025

After upgrading to Yokohama release, we found that the list views in Service Operations Workspace indicate that the "Live updates are paused". This is not something experienced un Xanadu release. I am trying to find out how to change the setting to remove this and to force all list to update in real time.

Bhuvan · ‎09-17-2025

@Community Alums

Did you check system properties 'glide.lists.live_list_enabled' is set to true

Please see below documentation for the steps to enable live updates for list pages

https://www.servicenow.com/docs/bundle/zurich-platform-user-interface/page/administer/configurable-workspace/task/live-list-updates-configurable-workspace.html

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

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Community Alums · ‎09-18-2025

Thank you for the assistance @Bhuvan and @RaghavSh . The problem has been resolved.

RaghavSh · ‎09-18-2025

@Community Alums Great it worked, as part of community guidelines you can mark multiple relevant answers correct!

Raghav
MVP 2023
LinkedIn

Bhuvan · ‎09-18-2025

@Community Alums

Glad to know issue is resolved.

As per community guidelines, you can accept more than one answer as accepted solution. If my response helped to guide you or answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan