LISTS are not loading in SOW

[pavan patil]

Hi,

For one of the user , the list are not loading in service operations workspace. 

I checked the user has canvas_user role.

please help me on this. Attaching screenshot

[Dr Atul G- LNG]

Try repair the SOW  plugin once.

[Ankur Bawiskar]

@pavan patil 

Did you compare the roles between 2 users i.e. 1 which can see and other which cannot see?

Did you check if that user is restricted by audience?

You can use access analyzer permissions for this to compare roles

check below links

Unable to Access/See Lists on Workspace 

List view in Custom Workspace in not loading for non admin users 

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[Tanushree Maiti]

Hi @pavan patil 

1. As per KB :KB2208811 List in the Service operations workspace isn't loading ,

Check if the list configuration contains unsupported variables, which can cause loading failures.

2. Ensure the user belongs to an audience assigned to the list in sys_ux_applicability_m2m_list.list . If this is missing, the list won't load.

Refer: https://www.servicenow.com/community/service-operations-workspace/workspace-ux-list-created-but-only...

3. KB0863424 Lists are not loaded in new workspaces (Blank Page) 

4. KB0994285 List view in Custom Workspace in not loading for non admin users 

[EricG2]

I'm experiencing similar issues.

In the OOB, they give you Open Requests and Requested Items.

I thought to Copy the OOB module and reconfigure it to me our needs.
example Requested items assigned to me (assigned to is dynamic, active is true)

I've check that users are included in the audience's, but my copied/modified module isn't showing the up.

Users view

I'm not sure what i'm missing here.

Ive checked that they are in the audience and can work tickets in SOW.

Not sure exacty why they don't show of non-admin users.
I copied and inserted from what was included. Didn't see anything about audience, available for, or roles.

Suggestiong.