Locking down specific articles in a Knowledge Base

[arohm]

Is there a way we can lock down particular articles in a Knowledge Base to only be viewed by specific Groups or User criteria without locking down the entire Knowledge base? 

We have a group who doesn't want to have to maintain two Knowledge bases, Just individual articles.

[Zach N · Accepted solution]

Hello!

Yes you can absolutely do this. First create the User Criteria for Knowledge that you would like (Knowledge > Administration > User Criteria), then navigate to the article and add the criteria to the Can Read field. If the field isn't visible (it wasn't in my test instance) you can add it to the form (Right-click the header, Configure > Form Layout).

Hope that helps!

[arohm]

perfect, Thanks!