Logout from service portal doesn't workk
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‎09-14-2020 11:16 AM
After logging out from service portal the page gets redirected and logging back in automatically. Once i clear my cookies, this works good. This is happening for admins and all users.
Thoughts?
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‎09-14-2020 05:17 PM
Hi,
Do you have any SSO activated for servicenow instances?
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‎09-15-2020 07:51 AM
We are using SAML login. One thing i observed was if i was logged into two A, B instances, when i try to logout of instance A its automatically getting redirected and logging me into instance B. This scenario happens on console side.
On service portal if i try to log out of the instance A, its redirecting and logging me in automatically again into A instead of logging out.
Need help.
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‎01-04-2022 12:12 PM
We are having the same issue you describe above. When a user attempts to log out of the portal it autumnally redirects them and logs the user back in. Did you ever get this figured out?
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‎09-15-2020 05:17 AM
Hi,
Go through below links it might help you to get the solution.
Please Mark Helpful and Correct based on Impact.
Regards
Nikhil
