ITSM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Try creating or activating the missing variables in flow.

I am receiving below error message in Flow designer. Prevously before Rome it wasn't throwing the below message as error. It is asking me to create/activate the variables. However, we do not need those fields on the catalog item visible to users. Ple...

Community Alums by Community Alums  
  • 1749 Views
  • 1 replies
  • 1 helpfuls

Resolved! How to add macro variable to a catalog item in San Diego version?

I was trying to put images in the Catalog Item with a variable that would come from a URL, for that I would use Macro Variable but in the San Diego version it is apparently not available or at least it is hidden. How can I set the variable as Macro? ...

Boaz Benicio by Tera Contributor
  • 2071 Views
  • 5 replies
  • 5 helpfuls

How to set a field mandatory through UI Action??

Hi All, When we select " Cancel Incident " ui action button on Incident table, The below field should become mandatory : " resolution Notes " should be mandatory. here is the current script for "Cancel Incident" button script... I tried updating the...

Divya K1 by Tera Guru
  • 1142 Views
  • 3 replies
  • 0 helpfuls

Resolved! Show more information on Reference Selection

I am trying to sort out how to show other fields on the drop down of a reference box   Here is what I have This is showing just the "Name" of the asset, I was hoping to show other information, like the Model type   Here is the back end of this Type ...

find_real_file.png find_real_file.png find_real_file.png

UI action not redirecting to current page

I have a UI action and it is calling a UI page on the onClick but the UI action is not redirect to current, it is redirecting something else I have tried gsftSubmit but couldn't help. Below is the screenshot of the UI action script  

find_real_file.png
Sagar24 by Tera Contributor
  • 1478 Views
  • 4 replies
  • 1 helpfuls

how to sync user,group and role Production To Dev Instance

Hi All,I'm looking sync user , group and roles from Production and QA.Because daily creating new user adding groups and roles in the production again need to re-create in the development instance.whether it can be automated task using the script by s...

cha08 by Kilo Explorer
  • 7964 Views
  • 27 replies
  • 0 helpfuls

How to make Variable Editor visible on RITM Form?

Hello, There is a strange behaviour/issue that I've been facing with Variable Editor on RITM form. When I submit a request from Service protal for a catalog item that I've created shows up variables on RITM form whereas the same doesn't appear when s...

Resolved! Requirement is to populate Country and City names in drop down

Hi Experts,  Requirement is to populate all countries and based on the country selection need to populate city names which are comes under that country in next question choices. Reffering to cmn_location table. Kindly help me on achieving this, Thank...

find_real_file.png
Community Alums by Community Alums  
  • 1271 Views
  • 2 replies
  • 2 helpfuls