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On enabling "Risk Assessment plugin" for change request application, we get a UI action named "Risk Assessment". Once clicked, it renders through a UI page to answer Risk questionnaire. We are trying the UI action in workspace through workspace form ...
Hi all,I cant seem to modify an approved Standard Change Template. I have the role change_manager assigned to myself but when I click on modify template link in the template it goes the list of Standard Change Templates (All Templates). Any Ideas? T...
Here we have a requirement that need to call the survey record through the flow designer. not getting any relevant options from the flow. Need suggestions to sort the requirement. Regards, Vinod.
I have a watchlist on catalog item as shown in snippet. the number of people added to that watchlist variable need to be autopopulated in the RITM watchlist as shown in snippet. How do i achieve that?
what is stagging table and how it is different from source table ? in transform map
we have a requirement to have insert and stay UI action button on child table. once click on this button the start date and parent data has to copy from parent start date and end date fields. and has to carry the attached SLA's of parent to newly cr...
hi , i have created a list collector in that i need to show different display value without changing the reference table configuration list collector name is select the asset ,here by default showing the display value but i need to populate the asse...
Hi All, I am pretty new to this agile board. recently one of the user informed that the when a story card is clicked from the agile board, the popup window used to display two tabs one showing the story record and other with orignal task record(eg:i...
Good evening All, is the below part of the OOB or not? When associating a child incident with a parent incident, the child incident inherits from the parent incident assignment group.If the assignment group of a parent incident changes, all child inc...
Unable to get all the required updates from AD after integrating with the LDAP server. I am getting a few information from the AD such as C, CN, email, employee number, SAMLaccountName etc. However when I am trying to get the Location and the telepho...
I have a attachment variable on the order guide and I want to copy the attachment from order guide to REQ and also related RITM's. Currently if I add attachment i can't see the file on REQ/RITMS (except on sys_attachment table). How to pass this att...
Hi All, Is it possible to send an email to all group member in CC thorough Flow Designer from Send Email action? Please suggest me. Thanks
Hi Community, In virtual agent chat, we can click on 'Show me everything' select a topic called Search Knowledge base, then it works based on search of the keyword in the entire kb. Without using UI action ‘Show me everything’, if the user directly t...
Hi All, In notification I had created link in that, I have give dev URL and migrate to prod . in production user click on the it redirecting to dev in ServiceNow. Every time I having chaining dev to prod in prod . There is any way while creating link...
I am working on a notification that triggers a custom table that has an expiry Date Time field. I need to trigger a notification from 30 days, 7 days, and the same day from the expiry date. I know I can use Schedule Job for this. But exactly how? Wha...
