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Looking for the Process document and Template to write FRS for ITSM Processes

Vinayak Kashyap
Tera Contributor

Looking for the Process document and Template to write FRS for ITSM Processes 

1 ACCEPTED SOLUTION

Not applicable

Hi @Vinayak Kashyap ,

You can refer to this thread, it has a template which covers everything you need:

https://community.servicenow.com/community?id=community_article&sys_id=a612a10edbd0d4d0f7fca851ca961...

Mark my answer correct & Helpful, if Applicable.

Thanks,
Sandeep

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7 REPLIES 7

Not applicable

Hi @Vinayak Kashyap ,

You can refer to this thread, it has a template which covers everything you need:

https://community.servicenow.com/community?id=community_article&sys_id=a612a10edbd0d4d0f7fca851ca961...

Mark my answer correct & Helpful, if Applicable.

Thanks,
Sandeep

Thanks Dhruv 

Thanks Sandeep , Do we have some training material also related to FRS 

Not applicable

There is no Training Material as such , but you can refer to Now Create and look for your asset on ITSM.

https://nowlearning.servicenow.com/nowcreate?id=search_assets

Thanks,
Sandeep