Mailbox full issue

[suresh91]

Hi,

While sending mail to servicenow instance its showing Mailbox full please try after. So how can i check the mailbox size and please help me how to resolve this error.

Thanks,

[Mark Roethof]

Hi there,

Haven't seen such an error. Can you share a screenprint?

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020, 2021 ServiceNow Community MVP
2020, 2021 ServiceNow Developer MVP

---

LinkedIn
Community article, blog, video list

[suresh91]

Hi Mark,

please find this screen-print.

[Mark Roethof]

Never experienced such.

If it's a company instance, open a case on ServiceNow Support.
If it's a personal developer instance, use the Give Feedback option on the Developer Site.

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020, 2021 ServiceNow Community MVP
2020, 2021 ServiceNow Developer MVP

---

LinkedIn
Community article, blog, video list

[williamsun]

I had the same issue today, and I guess its irrelevant right now, but for anyone looking for this in the future, if your instance does not have the Email Property for INBOUND email enabled, your mailbox server will get full because your instance is not "fetching" them from the server.

You could just enable the inbound and disable your outbound if this is a sub-production instance, and this way you would avoid the impact on people sending or forwarding emails to DEV/TEST/QA.