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Hi Guys is there any way to display Maintenance schedules??

Hi Guys is there any way to display Maintenance schedules in a calender view as change calender??..Need some breif explanation about Maintenance schedules, Maintenance windows, Black out dates and Conflict properities..plzz help me out guys.

ganesht by Tera Expert
  • 2262 Views
  • 7 replies
  • 2 helpfuls

Report on Application to Server Mapping

Hello, How can I pull out a report with the details of applications to CI (Server) mapping?My requirement is to identify which all applications are related to/ installed/ mapped on which server.

debajyoti by Giga Contributor
  • 4734 Views
  • 6 replies
  • 2 helpfuls

Moving the Incident Status to Next State using UI action.

Hello ,I am new to ServiceNow.The requirement is to hide the State field of Incident form and use UI Action to move the Status to next Stage.As per my understanding, We need to select Onclick checkbox of UI Action and use that function in building th...

guptaneetika by Kilo Contributor
  • 3101 Views
  • 2 replies
  • 4 helpfuls

Resolved! Hardware Models and Import Sets

Hi,I am currently configuring the Asset Management and Configuration modules Service Now Geneva in preparation of the CMDB implementation. I seem to be having difficulties with Hardware Models when importing. Initially, I had imported all of our Hard...

ajormsby by Kilo Contributor
  • 2507 Views
  • 1 replies
  • 1 helpfuls

Attachment is missing in RITM

Hi Guys,Am facing issue with attachments in requested items.I have a variable of type macro(its a custom macro to upload attachment).When i attach any file while ordering an item,it's not getting shown in requested item.I tested it in personal instan...

jobby_ek by Giga Contributor
  • 1986 Views
  • 4 replies
  • 1 helpfuls

API to get display name of all tables in sys_dictionary.

1.What is the api to get all names and displaynames of all tables in sys_dictionary ?For eg There is an Incident(incident) table, where 'Incident' is displayname and 'incident' is table name.How to get all display names and table names from sys_dicti...

Change Module Access

Hi All,We have a requirement to provide the user Create/Read/Write access for the change module only.Providing The user will be able to access the change module only.Already created a separate role to give the access for the specific module and creat...

sam352120 by Kilo Guru
  • 3343 Views
  • 7 replies
  • 0 helpfuls

Resolved! Redirect Failed message

Helsinki Patch 4Enabled Multi-Provider SSO plugin and configured the settings.     The test connection button works to confirm that the settings are correct.       When I go to the Instance in IE, I get our company's login screen, enter my credential...

Sabrina10 by Kilo Guru
  • 3150 Views
  • 4 replies
  • 2 helpfuls

Resolved! Can't Create a new SDLC Release or Sprint?

Following the instructions in the Wiki our admin team is unable to create new Releases or Sprints in either the SDLC or StartNow applications (they reference the same objects from two places)We can create and manage new Stories, Enhancements, and Def...

Daylight savings SLA calculation

Hi All,There is one SLA schedule - 3:30 AM EST To 6:00 AM EST.SLA schedule is not shifting to 1 hour in day-light saving , SLA should start @ 4:30 EST to 7 AM EST.Do I need to create 2 schedules for such cases , and need to change it accordingly in d...

Resolved! Need to create a chart to show logged versus resolved tickets for Service Desk agents. Can anyone help me on how to do this in ServiceNow?

I have received a requirement to create a chart to show logged versus resolved tickets for Service Desk agents. Can anyone help me on how to do this in ServiceNow? Can we do ts using normal reporting engine or do we need custom charts?I prefer normal...

luq by Kilo Contributor
  • 2159 Views
  • 9 replies
  • 0 helpfuls