Major Incident Management Configuration

[Roman Siodlowsk]

What role is required to access Major Incident Management Configuration (/now/sow-admin/major-incident-management)

on Service Operations Workspace Admin Center?

[Chaitanya ILCR]

Hi @Roman Siodlowsk ,

OOB only users with below roles can access Service Operations workspace admin center

sn_sow_admin.sow_admin_center_user 

admin

you can check like this

ACL name LIKE now.sow-admin

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

[Roman Siodlowsk]

I have tested this role: sn_sow_admin.sow_admin_center_user

with regular User.

This User hase access to SOW Admin Center,

but can NOT open Configuration for Major Incident Management.

[Dr Atul G- LNG]

Hi @Roman Siodlowsk 

Could you please assign this role to the user (highlighted in blue)? After that, log out and log back in to check if it’s working correctly.

[Roman Siodlowsk]

After mentioned role added, regular User can access some other Configurations, but still can NOT access MIM Configuration.