Major Incident Management Configuration

[Roman Siodlowsk]

What role is required to access Major Incident Management Configuration (/now/sow-admin/major-incident-management)

on Service Operations Workspace Admin Center?

[Dr Atul G- LNG]

Hi @Roman Siodlowsk 

could you please try to repair the SOW plugin once.

[Chaitanya ILCR]

Hi @Roman Siodlowsk 

As per the Image the users with that role can access the page but not the page content

if they don't have access to that page with ACLs I have shared it throws 403 forbidden error

the components in that may require different role ( a lot of component configuration tables(data source require admin role)

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

[Dr Atul G- LNG]

Hi @Roman Siodlowsk 

For MIM (Major Incident Management), the Major Incident Manager role is essential.

[Ankur Bawiskar]

@Roman Siodlowsk 

Already @Chaitanya ILCR shared the details, please check that.

If my response helped please mark it correct and close the thread so that it benefits future readers.