Make field mandatory on submit (incident)

[Snow Tomcal]

Hi All,

I have a field on the incident record that I want to make mandatory on form submitting.

I created a client script (onSubmit):

function onSubmit(){

g_form.setMandatory('field_name', true);

}

when I'm submitting it's turning to mandatory but after a few seconds the red asterisk disappears.

Does anyone know how to fix this?

Thanks 🙂

[Raghav Sharma24 · Accepted solution]

Try below:

function onSubmit(){

g_form.setMandatory('field_name', true);

return false;

}

[Snow Tomcal]

It works, Thanks!