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Make global search default to global for all users

rambo1
Tera Guru

‎02-17-2025 08:20 AM

Hi Team,

When any user searches for any ticket on global search , he is given options to select workspace and global.

Requirement is make global default to all users instead of giving them options to select workspace. Is this possible ? if so how ?

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Dr Atul G- LNG
Tera Patron

‎02-17-2025 08:29 AM

Hi @rambo1 

https://www.servicenow.com/community/incident-management-forum/remove-workspace-from-the-search/m-p/...

 

 

https://www.servicenow.com/docs/bundle/washingtondc-platform-administration/page/administer/search-a...

 

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