Make Knowledge Article visible to users with a link only. It should not be searchable in portal.

Yousuf Kamal
Kilo Guru

I have created a knowledge base for users of specific region. We want to provide a URL through which the KB article should open in the user's respective portal view through URL only and should not be searchable in portal itself. No other user except the one with URL should be able to search the article.

1 ACCEPTED SOLUTION

Hi,

 

If you want to exclude only one kb base, you can put a encoded query for that in the search source.

 

 

 

 


Thanks and Regards,

Saurabh Gupta

View solution in original post

4 REPLIES 4

Saurabh Gupta
Kilo Patron
Kilo Patron

Hi,
You can remove the KB table from the search source of your portal instance.

 

 


Thanks and Regards,

Saurabh Gupta

Hi @Saurabh Gupta  ,

Thank you for the response. But I think your solution will remove all the knowledge article from portal search. I just want one Knowledge base to not be visible in portals and be accessible through URL in portal view.

Hi,

 

If you want to exclude only one kb base, you can put a encoded query for that in the search source.

 

 

 

 


Thanks and Regards,

Saurabh Gupta

Saurabh Gupta
Kilo Patron
Kilo Patron

PFA.

 

SaurabhGupta_0-1672401957906.png

 


Thanks and Regards,

Saurabh Gupta