Make the current status widget not clickable

[Travers M]

My need is to have a version of the Current Status widget for the Service Portal that will only be a read only informational image that can not be clicked into.  I want to display on my landing page a version of that widget that gives no views behind the scenes as to subscribing or prior outages.  I'm hoping this is easily doable but I haven't done much with widgets at all to date.  I thank you in advance for the help.

[Allen Andreas · Accepted solution]

Hi,

I had this requirement previously, here's what you need to do.

Navigate to your portal and ctrl+right-click on the Current Status widget, choose Widget in Editor, click the Context Menu or the three horizontal lines in top-right of screen (also called hamburger icon/menu) and choose "Clone - Current Status". 

From here, you merely need to focus on the HTML portal and do this:

(This was line 20 for me, could be different for you -- below is me basically "commenting out in html" this line)

<!--<div ng-if="::standalone"><a href="?id=services_status" aria-label="${More information, open current status page}">${More information...}</a></div>-->

Then remove this from line 13:

ng-href="?id=service_status&service={{outage.serviceID}}"

So that it now looks like:
      <a ng-if="!data.service" style="color:inherit">{{outage.typeDisplay}} - {{outage.ci}} (${started {{outage.begin}}})

Click save.

Click Designer at top in header menu.

Navigate to your portal index page.

Drag from your left menu (which is available widgets to add to your page) your newly created widget and drag and drop this over to your page (in center of screen) above your old widget. Then on the old widget put your mouse over it and then click trashcan icon (note: this does not "delete" the widget from the system, just merely removes it from this portal page).

Now just navigate normally to your portal page to see your finished work.

(Side-note, you may need to re-select the extra options if you had them selected previously, what I mean by that is ctrl+right-click on your new widget, then select "Instance Options" and you'll see about 2 check boxes. If those were checked on your previous widget, check those again, if not, don't worry about it).

Please mark reply as Helpful/Correct. Thanks!

[Travers M]

You are the man.  I can't thank you enough for this one.   It's EXACTLY what we needed when we needed it

[Allen Andreas]

No problem!

Maybe I'll see ya at Knowledge.

Take care!