Make the state canceled when Change request assigned to Change Manager or Change Management group

Sakshi Lambat
Tera Contributor

‎12-04-2023 02:03 AM

Only member of change management group or Change Manager can cancel the change request. How to achieve this?

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎12-04-2023 02:12 AM

Hi @Sakshi Lambat 

 

You need to make change in OOTB UI Action

 

LearnNGrowAtul_1-1701684660110.png

https://www.servicenow.com/community/developer-forum/cancel-change/m-p/1911977

 

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Dr. Atul G. - Learn N Grow Together
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