Make variable editor Readonly in portals

[Ragavi]

Hi,

The requirement is to make variable editors read-only in self-service portals (ie on the form page )

As per ServiceNow Documentation making the variable editor read-only in the core UI will not reflect the self-service portal 

Tried implementing the solution mentioned in the KB . The solution doesn't work as expected. Suggest me if there is any workaround/solution

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0718582.

Thanks in Advance ,

Ragavi

[Ragavi]

Hi,

As per servicenow doc that will be applicable for core UI and will not have any affect in self service portal .

Thanks ,

Ragavi

[Ragavi]

Hi, 

Please go through the below documentation(Making a variable editor read-only) to get my problem statement.

https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/service-catalog-man...