Making VIP users stand out in task/request lists.

[oliverh]

Hi, I would like to make VIP users more obvious in a list of of tasks or requests. Does anyone have any suggestions on how to do this? Highlighting or small VIP image possibly? Thanks

[rajmasurkar]

Hi Oliver,

No issues.

You can create a custom field 'Requested for' on Catalog task Table and follow the same process.

Below is the snapshot for your reference.

Raj

[Ashutosh Munot1]

this is also a solution but again where he want to show vip is a question ?

ie for a ticket or for requested for name

[oliverh · Accepted solution]

Hi guys,

Just thought I'd let you know, I spoke to a developer in Sydney and he sent me the following information that solved my VIP problem.

This way the VIP icon displays in the task lists.

I hope this helps anyone else looking for this fix.

Thanks for your suggestions guys!

[Maria DeLaCruz]

Hi Oliver,

Just wondering...does the VIP icon show in the "My Groups Work" view in your ITIL homepage?   It seems that this only works on the list view of the Catalog Tasks.   Since the "My Groups Work" list is off the task table, the VIP icon doesn't show there.

Thanks,

Maria

[John Vo1]

I did the same thing and it's not working.