Geneva Patch 6. Using item designer with catalog client scriptsHave a catalog item consisting of 2 sections. Need to hide one of the sections. It is labelled 'Deploy and Recovery'I have tried using the following in a catalogue client script.g_for...
Recently a consultant changed the label of a Task table field in our environment, rather than using a Dictionary Override. What's the best way to revert that change?My process typically is to navigate to the record in question, click the previous ent...
I have a record producer where I can see the contextual search based on knowledge articles. When I am clicking on "TRY IT" and giving a value to a certain field the related Knowledge articles.But when I am going to add that record producer in portal ...
We have SCCM integration configured and its working great for computers and laptops. I am trying to verify the information that is coming in for the servers and running into issues. The servers themselves are coming in. I see the names and some...
Hi Everyone,This is driving me crazy being unable to figure this out so hopefully someone has come across this before and can point me in the right directionWe have enabled the SLA Contract Add-on plugin within our environment so we can utilise a ser...
Is there a way to prevent a choice list from defaulting to the first item in the list?
Hello,I am reviewing baseline functionality in my developer's instance, and comparing to what we have in our instance. In the Service Catalog, under "Can We Help You", there is Report a Defect and Create an Incident. Other than the type of ticket...
How does ServiceNow software asset management support Software Identification (SWID) Tags? I searched docs.servicenow.com and surprisingly got no hits.
Hi,ServiceNow have some default icons for the service catalog as shown below, but if you want to add other icons, is there a icon library to pick from?Best regards,
Dear all, Comments and Work Notes are displayed with HTML code in the list view. Thus HTML code is also shown in an Excel Export. We need this export to communicate with external consultants and the HTML makes the text very hard to read. How can we ...
Hi There, We are receiving Multiple SAML errors in System logs created by Guest. Following are some of them.SAML2: Could not validate SAMLResponse: no thrown errorSAML2: TypeError: Cannot convert null to an object.: no thrown errorSAML2: Could not va...
is there a way to change the display value of the list collector by using the REF qualifier field?
We are attempting to pass an encrypted password value to our SNOW instance via REST API. I then want to be able to store this in a field (on the sys_user table) and be able to decrypt the value in order to send it via notification to an end user. Thi...
Hello Community,I have a Developer who I would like to grant Admin and Elevated Privileges to only one of our instance - Test Instance. I do not want him to have Admin access to Prod instance.How do I go about doing this?Any help on this would be g...
Hello SNOWers,Can anyone suggest me how can i write code using g_tabs2Sections to rename my Tab.Note : In Application Scope DOM not works . So i have tried everything.In this link i got some methods for g_tab2Sections but to rename tab there is no su...