Mark critical changes in SOW in red

thoemu_s
Tera Expert

‎11-21-2025 03:07 AM

When a change with the priority "1 - Critical" is created, this entry should appear in red in the Change Overview in SOW (/now/sow/list/params/list-id/) ("Changes - All").

How can this be achieved?

 

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Ankur Bawiskar
Tera Patron
In response to thoemu_s

‎11-27-2025 06:08 AM

@thoemu_s 

it means already that combination exists.

did you check the earlier record?

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Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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Dr Atul G- LNG
Tera Patron

‎11-21-2025 03:46 AM

Hi @thoemu_s 

 

Follow :https://www.servicenow.com/docs/bundle/zurich-platform-user-interface/page/administer/configurable-w...

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