Master Change / Parent - Child Change

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Frank Eck3
Kilo Guru

‎07-25-2020 08:33 AM

Hi,

I did some research, but maybe I didn't know the right terms. I would like to implement a Master Change or Parent Child Change Relation.

So I have one Parent Change (e.g. DC Move), which consists of serveral child changes.

What is the best way to realized that or for what buzz words I've to search.

Thanks,

Frank

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Hemanth M1
Giga Sage
Giga Sage

‎07-25-2020 08:45 AM

Hi Frank, You can make use of one parent change and having multiple change task this is out of the box feature available in Servicenow You can refer below link : https://docs.servicenow.com/bundle/orlando-it-service-management/page/product/change-management/task/create-a-change-task.html If u really need to implement parent and child change then you need to tweak the logic a bit. Please mark correct if this answered your question. /Hemanth
Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

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Sukraj Raikhraj
Kilo Sage

‎07-25-2020 09:09 AM

They are couple of buzzwords, one to many , references, Primary/Foreign keys.