Match not found, reset to original

Sowmya20
Tera Contributor

Hi,

I'm trying to autopopulate business service when assignment group change. whenever I'm trying to change the assignment group and saving that task "Match not found, reset to original" this error showing.

Business service table name is "cmdb_ci_service". I have checked the value is exist on table.

I have tried add sys_id or valve no difference same error showing.

Below is my code

find_real_file.png

Please suggest 

Thanks,

Sowmya

8 REPLIES 8

Sowmya20
Tera Contributor

Hi All,

Thank you for replaying my query, Issue is already resolved. Another script running based on assignment group.

 

Thanks,

Sowmya

Hi Sowmya,

 

Good to know you got it working as comments as above helped where some other script or dependancy field was to be checked. Kindly close the thread by marking appropriate answer correct so that it does not appear in unanswered list.

Hi @Sowmya , it's so great you now have the problem resolved :).

Please mark one of the responses as correct so that this thread is marked as resolved. 

All the best. Have a good one!

Thanks,

Berny

Hitoshi Ozawa
Giga Sage
Giga Sage

If you got it working by yourself, please mark your own answer as a solution so this thread will be resolved.