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Resolved! Convert epoch time to date/time in users time zone

The incoming payload to a transform script, has an attribute that is epoch time. I want to convert this to human readable date/time in users time zone and assign it to a field in the change record.How do I do it?   I tried the below,   var session = ...

Alamelu1 by Tera Contributor
  • 4149 Views
  • 4 replies
  • 3 helpfuls

SNOW delegated user not able to approve/reject in Service Portal.

Hi, Y is a delegated user of X. In the service portal view of 'Y', under 'Approvals' all the pending approvals of 'X' are available. But, the delegate user (Y) doesn't have the Approve/Reject button at the service portal. How can the delegate user ap...

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Shidhi by Tera Contributor
  • 353 Views
  • 3 replies
  • 0 helpfuls

Auto Add Agenda Decisions

Is there any way to edit the OOTB format when sending CAB emails? Possibly include the Short Description of the Change. Auto Add Agenda DecisionsCheck box for capturing agenda decisions automatically on the meeting widget. The agenda decision is capt...

JD31 by Kilo Expert
  • 1010 Views
  • 4 replies
  • 0 helpfuls

Resolved! outlook actionable not working when we approve/reject getting error

After configuring outlook actionable message to servicenow  unable to approve or reject getting the error as "You are not authorized to approve/reject this request". I checked about this where user have 2 profile in servicenow with same mail id as "a...

Likith1 by Tera Contributor
  • 742 Views
  • 3 replies
  • 0 helpfuls

Json code into ServiceNow Table

i have get the Below data from REST API from another third-party tool, the response like below.  Json format: "totalCount" : 1122,"results" : [ {"id" : "198232323","id2" : "11122-2-32312312","general" : {"name" : "Apple’s Macoo","lastIpAddress" : "11...

Royal1 by Tera Contributor
  • 431 Views
  • 3 replies
  • 0 helpfuls

Resolved! How to align html text in portal of servicenow.

Hello everyone,I need help with aligning HTML texts.  In below image content should align properly. How to do this. Help with the correct HTML tags by referring above highlighted image.   

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Kishor O by Tera Sage
  • 611 Views
  • 1 replies
  • 0 helpfuls

Resolved! How to display watermark on all emails

Hello all,Can someone explain to me why some of my email notifications do not display the watermark in the body although I have unchecked the Omit watermark checkbox and set the property 'glide.email.watermark.visible' to true? In addition, is there ...

Resolved! Filling a value in reference field and saving the form is clearing the value

Hi Team, I have created 3 reference fields in Product offering table but on populating the value on any of the fields is clearing the value on saving the record. I just created the 3 fields with no customization or scripting.  On checking the script ...

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Community Alums by Community Alums  
  • 670 Views
  • 3 replies
  • 0 helpfuls