Max # of recipients possible on an outbound email

Manan4
Kilo Contributor

Hello everyone,

Needing to confirm what is the maximum number of recipients that ServiceNow allows to be added on a single notification email. Also, is there a limit to how many records could be added to a 'List' field?

The situation I am in is like this: 

1. A List field on the Incident form to be populated by a BR with user records. I need to confirm whats the max # of entries that can be listed in this field.

2. The users in the above mentioned field are then parsed as 'BCC' recipients on a notification. The OOB Max length for this field is 4000. What's the max I can increase it to?find_real_file.png

Further on, can the SMTP server add over 100 or 500 recipients as Blind Copied to an outbound email?

 

Kindly advise. 

5 REPLIES 5

Since Tokyo there is a limit of 100.000 (Hunderd thousand), controlled by the system property: glide.email.smtp.max_recipients_overall