Metric table for custom table
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12-18-2023 07:52 AM
Hi All,
We have a custom table called IT Incidents(extended form Task) and Planning to build SLA's on it. Do we need to build a table separately for Metrics or is it already available for custom tables as well?
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12-18-2023 07:59 AM
Hi @Nagashree5
No , you can use same table ( IT incidents) for the metrics. If you have doubt, give a try in PDI.
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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