Mid servers cloning and mid server credential cloning

_bhishek
Tera Guru

Hi All,

I have a query regarding Service Now cloning .When we have cloning from Production instance to sub production instances .All production mid servers are  shown in mid servers list of sub production instances .Also the credentials which we are using for sub-production instance mid servers ,are removed after cloning .As we are using different mid servers in each instance .What should be the best practice to avoid these issues .How can i permanent fix these .So we should face these kind of issues after cloning .

Kindly let me know if requirement is not clear

Thanks.

2 REPLIES 2

Harsh Vardhan
Giga Patron

while cloning you can exclude the mid server table "ecc_agent".

adding doc link here for the credentials issue , kindly have a look. 

 

https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/product/mid-server/reference/mid...

 

MID Server Credentials Overwritten by Clone

_bhishek
Tera Guru

Hi ,

Thanks for your response .

I have one doubt .

Do i need to exclude table and preserve data in Target instance or i need to do exclude table in Production and i need to preserve data in Dev/Test insatnce.Please clarify.

Thanks.