Hello Community, Good day! Can someone please help me on this Business rule "Close translation task". This is an async business rule on kb_knowledge table. I am looking for an explanation what this business rule is doing and also how knowledge transl...
Hello, I would like to receive some help. I have tried to solve this functionality request, but haven't succeeded, so therefore I am reaching out to this amazing community. I would like to change our current UI action, which creates a change request...
Hi Community! May I know if we have any impacts to the system performance when adding/setting the system property "glide.cache.disabled.scripted_user_criteria_cache" to true? I don't want users to have to logout and login again every time the user re...
Hi,I have an issue where workflow activity "Approval - group" is creating approvals for inactive users in the group. Can you tell me is that the default behavior ?few days ago - activity did not create approvals for inactive users in group.current is...
Hi all. I have the following scheduled job script that should look for a specific catalog item and then clear out certain variables. The variables should only be cleared on request items that have been closed for 30 days. My issue is that how do I ge...
I am working on Catalog development as I know The attachment variable has a limitation in that, it only accepts a single attachment. If I want to attach multiple attachments then how should I achieve that?
Hi All,Actually i have requirement that need an email notification to be sent to me on project complete date to the project manager on weekly basis untill all stories marks as completeAnd Email notification to include link to agile board I have ide...
Hi After using PA job to capture data for performance analytics, how to display its results to the end user? can we create a report out of it? is checking its logs is the only way to see the results?please help
Good afternoon. I've received a report where KA font size is changed after publishing a KA. This is not consistent behavior, and i've personally not been able to reproduce this. I'm not finding any known issue records and curious if anyone else has c...
HI there we are want to display the incident description and and not just the short description when a user views their incidents on the my requests page of the service portal. as the first item on the activity tab as shown below. what is the best w...
Hi All, In my instance there is one report in dashboard the dashboard is shared with 4 users all all them are able to see repots but 1 on them user are not able to download the report. others have. they have same roles and they all are added in same ...
how to validate source reference field record are present in target table reference field or not in transform map in servicenowPlease Help on this . ThanksJyoti
I have a business service field in task but someone else have created same field which starts with "u_" but now i need to remove the field but removing directly from task may effect the child tables extended from task where they might have used the c...
Hi, since upgrading to New York i have noticed that Date/Time format fields are now showing the format in the field label. I have checked the dictionary settings and label/styles and cannot see anything that looks to be related. In previous london v...
When the "Date fixed" field is empty and when we add the new value to the field.Output syntax should be : " 2024-01-04 06:27:45 was[Empty] " (like Note 1 in the image).But Currently it is showing just new value as shown in image i.e note 2 and not ...
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