Modify a Standard Change Template to not have 'Implement' and 'Post Implementation' Change Tasks

tomjuk26
Tera Contributor

Hi,

I am creating some Standard Change templates and have a question about Change Tasks.

I want to set up a Standard Change template for decommissioning a virtual server.

During the Standard Change proposal I can add some 'Standard Change Task Templates'. This is where I want to add tasks to fulfill to execution of the change. For example, create a task to remove management agents, delete DNS and AD entries, etc.

find_real_file.png

When the proposal is approved and active, I notice that when I set the change to the 'Implement' stage, it adds the following Change Tasks: 'Implement' and 'Post implementation testing'

find_real_file.png

Is there a way to not have these populate for some Standard Change requests?

Any help is much appreciated.

Thanks

Tom

2 REPLIES 2

Sai Kumar B
Mega Sage
Mega Sage

@tomjuk26 

The task creation is happening via Change Request - Standard and Change Request - Standard change tasks workflows, If you want to control the task creation you have to modify the respective workflows.

Yash Agrawal1
Tera Guru

Hello @tomjuk26

Adding to Sai's Answer,Please check the below Screenshot for more detials

find_real_file.pngIf you can remove this Task then it will not generate on Change task realted list.But it will impact Globally.You can try once by removing this 2 "Create Task".

If my answer Helps you in anyway, then please Mark is as CORRECT and HELPFUL both.