Most of ITSM modules are not missing from PDI

rakesh-pati
Tera Contributor

an hour ago

I cant see many ITSM modules  in PDI like Change,  Problem Etc.
Is there any issue currently in PDIs?

rakeshpati_0-1793113924166.png

 

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Dr Atul - LNG
Tera Patron

an hour ago

Hi @rakesh-pati 

 

Latest Recommendation

install the following application/Plugin

SOW ITSM Advanced Applications

This application includes:

  • Change Management

  • Problem Management

  • Major Incident Management (MIM)

  • On-Call Scheduling

  • Walk-up Experience

Application ID: sn_sow_itsm_adv_ct

Installing this application may enable the required Change Management and Problem Management capabilities in the PDI.

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Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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