Multiple assignment groups in one incident

[Ninette1]

Hi, can we have more than one assignment group in an incident. Sometimes we have multiple task for one incident. For example to resolve the incident the network group and the Database group have to work on the incident. So is there a way to assign to more than one group?

Thank you

[Bhagyashri Sort]

Hi,

Refer below link.

Multiple Assignment Groups

Mark it correct and helpful.

Thanks

Bhagyashri Sorte.

[Ankur Bawiskar · Accepted solution]

Hi,

As suggested by Sachin you can use the functionality of incident task for this so that respective group can work on those tasks

Please consider marking answer as ✅Correct & 👍Helpful.

Regards
Ankur