Hello All,I need help in setting email if already exists in the system.for example: if email 'test.test@gmail.com' exists in the system it should set 'test.test1@gmail.com' in the email field in the portal. likewise if 'test.test1@gmail.com' exist...
I'm getting this requirement very frequently to add multiple choices under dropdown variable (I'm using Select Box) on catalog item form which is not referenced to any table. But it is not a best practice to add more than 15-20 values in select box v...
Hi All, we have enabled a new field and its type called html and whenever if any image is attached in this field it is automatically attaches the respective image from html field to the sys_attachment. Does anyone know which is the OOB setup is runni...
Hello All, I have a scheduled job which will make user deactivate when it matches the termination date. But Most of the users are in different time zone across the world. How to make Scheduled job to run exactly at 00:00 for all the users having diff...
Hi All,I was working on a small requirement where i need to capture the count and then do the increment by 1 whenever ticket is updated by caller or assignee, below code is written and working but i want to Covert countOfComReq, countOfComAgent varia...
Hi All,We have a requirement to domain separate a variable table with out adding the domain field when ever user logged in to that table only that user domain records will be visibleLet me know your suggestions on this Thanks in advance.
Hello, Please I want to create a single line text with an empty default value that I want to cinfigure with a client script in order to adapt it with the user's langage. The other solution I was thinking was to create the rich text label with html co...
Hi Everyone, We have a requirement to add an ad-hoc approver for knowledge base articles.Can anyone help regarding enabling new button on approvals related list on knowledge base article form. Regards,Jaydeep Yadav
Hello All,I have 15 records of Incidents in my data source in Excel format. Among 15, 4 records have the same Category. So I wanted to create 1 record instead of 4 same category records including the details of all 4 records data in that one created ...
Hello All,we want to print array element in vertical patter.I am stories CI names in the CIList array, but It gives me list of names in horizontal patter. I want list of names in the following patter:1] Name 1 - Sys_id of CI.2] Name 2 - Sys_id of ...
Hi everyone! I am trying to test the workflow activity approval coordinator and using condition based on script, it is right now temporarily made for testing. This is how the script looks likeThe problem which I'm encountering is that the approval re...
Hello All, I have a requirement where I am attaching SLA on sc_request (Request Table) where the Start Condition is "State" changes to "Work In Progress" and the Stop Condition is "State" of the Catalog Task changes to "On Hold". How can I achieve th...
How to add an Option / radio button Field in Form Personalization?Currently following Field Types are available:Type:ChoiceColorCurrencyDate-TimeDecimalDue DateDurationHTMLImageIntegerJournalListPriceReferenceString SuggestionTimeTranslated HTMLTrans...
Hi, I have a catalog item with one multi row variable set.I want to create multiple requested item based on number of rows in the MRVS.Suppose there are 3 rows in the MRVS, then i need 3 requested item tagged under one request.How can i achieve this?
Hi All, I have an issue how to add conditions to my catalog tasks.We are using one flow for all of the items but currently I am working on catalog item in which I have three situations:In first variable user check if he wants to 1. Create, 2. Change ...
