Multiple Choice variable bug in catalog/order guide

[igsumit007]

Hi guys! Can anyone help me with this issue that I'm facing, i was creating a order guide and creating a variable called Device Type, in which i gave 2 different choices but during the rule base i was able to see one. is it Australia patch bug or something because in earlier Zurich update patch there were no issue like this even I run the point scan it shows no error.

[Tanushree Maiti]

Hi @igsumit007 

1. Open your Device Type variable > scroll down to the Question Choices related list

 Verify both choices.

Ensure the Value column contains no accidental spaces, special characters, or uppercase differences.

2. Validate if the choice is marked inactive. 

3. Type cache.do into the application navigator search bar and hit Enter to flush the system cache. Afterwards, close out of the Order Guide completely and reopen it.

4. Ensure your variable's Name field (Device Type)  is unique