Multiple reference field entries
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‎06-20-2017 12:33 PM
Hello,
I have a reference field on a service catalog item. It is a reference table that is tied to the users. Is there a way to make it so that I can have multiple entries in that field, or can only one be allowed? I want to use this field for a CC: field on an email, so being able to have multiple users would be nice.
Thanks
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‎06-20-2017 12:42 PM
You can create a List Collector field on your catalog for the requester to select Multiple users while submitting the catalog.Below is the link from wiki on creating a List collector field.
Variable Types - ServiceNow Wiki
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‎06-20-2017 01:05 PM
Is there any other way? I do not find the list collect to be a very visually appealing item on the form.
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‎06-20-2017 12:43 PM
Hi Trevor,
Instead of making that a reference field, change the variable type to list collector. Then you can select multiple users.
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‎06-20-2017 01:05 PM
Is there any other way? I do not find the list collect to be a very visually appealing item on the form.
