Need help on Service Portal widget
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-04-2025 07:51 AM
The requirement is to create a new widget that should only be visible when users click on specific subcategories.
Could you please assist with the HTML, Server Script, and Client Script for this functionality?
Thank you

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-04-2025 10:19 AM
Hi,
Can you provide more details on "subcategories" is this on a particular page? Such as knowledge?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-05-2025 02:31 AM
Hi @Kieran Anson & @Vishal Jaswal
In portal, when I'm selecting particular "subcategory" as "Mobile", then widget should visible. I have attached the screenshot for widget, Instance with table and script for your reference.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-05-2025 03:11 AM
Hey,
Can you share your widget HTML?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-05-2025 03:17 AM